Shipping policy

Printed on demand

Each piece is printed only once it's ordered. Production takes 2 to 6 business days before shipping.

Delivery times

  • Canada: 7 to 14 business days after shipping.
  • United States: 5 to 7 business days after shipping.

In total, allow about 2 to 4 weeks for Canada. These are estimates and may be longer during peak periods.

Shipping costs

  • Free shipping in Canada on orders of $100 or more (before taxes).
  • Below that amount, or outside Canada, shipping is calculated and shown at checkout before payment.

Tracking

You'll receive an email with your tracking number as soon as your order ships. You can also track your orders from your account.

Shipping address

Double-check your address at checkout. If you notice a mistake, email us right away at Support.latouche@gmail.com: we can fix it as long as the order hasn't shipped. A package returned because of an incorrect address may be reshipped at your cost.

Outside Canada

Orders delivered outside Canada may be subject to customs duties and taxes in the destination country, payable by the recipient.

Lost or damaged package

See our refund policy: we'll resend your order or refund you.